We are product specialists with considerable knowledge & experience.
We are A Manufacturer Approved Reseller
We offer a wide range of Document, / Microfilm Hardware & Consumables
We offer scanner rental to satisfy customer's short term requirements
We can maintain your scanner hardware with flexible onsite Servicing solutions
Free 1st year Service, Installation & Training offers on many scanners
Competitive pricing for Scanning hardware + Service and Consumables
We offer secure on-line ordering or telephone, email or Fax ordering
We focus on providing high quality Scanner products and service to our customers
We are proud of our large customer base and satisfied customers
Document Scanner Support
Document Scanner Support & Warranty Upgrades
Response Technical Services Limited provides direct on-site service support to Fujitsu, Canon, Kodak, Panasonic & Bell& Howell document scanners and microfilm hardware. Response Technical Service’s engineers are strategically placed throughout the UK to ensure we are able to meet our response and fix time targets. Our team is supported by our call management system. This system helps us to track response and fix times for every call to ensure we meet our customers needs.
Contract customers receive as standard. 8 working hour response to all call outs, this is can be up graded to 4 hours where the business needs require, all standard replacement parts ( excluding consumables ) and up to 2 routine maintenance visits per contractual year.
Response Technical Services also offers non-contractual on-site support for which call out fees are fixed and labour is charged in 30-minute intervals.
As well as providing excellent customer service Response Technical Services Ltd offer very competitive pricing. Before you renew your existing service agreement with your current service provider why not ask us to provide you with a quotation. You may be surprised at the difference?
Service Department 01737 242484 Service email service@responsets.co.uk Fax 01737 242472
